The disruptive Role of Data, AI and Ecosystems in Services Next Gen
This year’s RESER-conference takes a closer look at these fundamental economic, social and
technological transformation processes. Using a broad and holistic understanding of artificial
intelligence, the key question is how service society and service economy changes when data
and data analytics become the main drivers for service innovation and the provision of services.
The 31st RESER Conference will take place on October 14th–15th 2021 on Bildungscampus in
Heilbronn, Germany.
The host of the upcoming RESER Conference is the Fraunhofer Institute for Industrial
Engineering IAO and its new branch office in Heilbronn, the Research and Innovation Center
for Cognitive Service Systems KODIS.
Programm overview:
October 12th – 13th: Makeathon (practical implication on conference themes)
October 14th – 15th: 31st RESER Conference
October 16th: RESER General Assembly and Social Event