Tag Archives: Web Surveys

Questionnaire Design

Institution: see Organisers & Acknowledgements

Program of study: International Research Workshop

Lecturer: Prof. Dr. Juergen H. P. Hoffmeyer-Zlotnik (University of Gießen)
Prof. Dr. Dagmar Krebs (University of Gießen)
Dr. Natalja Menold (GESIS)


01.10.2012, 09:00 – 12:30
02.10.2012, 09:00 – 12:30
04.10.2012, 09:00 – 12:30
05.10.2012, 09:00 – 12:30

Room: n.s.

Max. number of participants: n.s.

Semester periods per week: n.s.

Credit Points: 5 CP for participating in the whole IRWS

Language of instruction: English/German (depending on participants)


The lectures deal with the basic principles which have been established in the best practice of questionnaire design. The theoretical background and current state of research will be demonstrated on examples and practical exercises.

1. Cognitive process and cognitive pretests: Monday

For the beginning the cognitive process in survey responding, including comprehension, retrieval, judgement and formatting response will be presented. For each of these phases the demands for questionnaire design related to the questions about attitudes, opinions and behavior will be explicated. It will be shown, how cognitive pretest techniques (think aloud, probing, confidence rating, paraphrasing) can help to detect the problems in questionnaires, which were related to the cognitive burden of the respondents.

2. Context effects and question wording: Tuesday

This section deals with the impact of situational context given in questionnaires on judgements/answers. Regarding the principles of question wording topics such as to phrase the questions, usage of terms and problems with hypothetical, suggestive, negative and double-barreled questions were attended. For each of the principles examples of problems and their solutions will be given.

3. Constructing of optimal answer formats: Thursday

Constructing of optimal answer formats due the reliability and validity of questions includes topics such as number of scale points, midpoint, usage of unipolare and bipolare scales, labels of scale points, ascending and descending sequences. Related topics are handling of open and closed questions and usage of non-opinion filters. The problems and their solutions are demonstrated with help of examples and exercises.

4. Collection of sociodemographic data: Friday

The fourth part of this lesson demonstrate how to harmonise demographic and socio-economic variables in cross-national comparative survey research. Demographic and socio-economic variables describe the context in which a person is acting. In cross-national comparable research standardised instruments or indices exist only for a very small group of variables. Aside from these instruments there are rules for developing further measurement instruments for measuring socio-demographic variables in cross-national research.


Bortz, J., & Döring, N. (2002). Forschungsmethoden und Evaluation für Human- und Sozialwissenschaftler. Berlin et al.: Springer.

Christian, Leah. M., Parsons, N. L., & Dillman, Don. A. (2009). Designing Scalar Questions for Web Surveys. Sociological Methods and Research, 37(393), 423.

Christian, Leah. M., & Dillman, Don. A. (2004). The Influence of Graphical and Symbolic Language Manipulations on Responses to Self-Administered Questions. Public Opinion Quarterly, 68(1), 57-80.

Christian, L. M., Dillman, D. A., & Smyth, J. D. (2007). Helping Respondents Get it Right the First Time: The Influenece of Words, Symbols, and Graphics in Web Surveys. Public Opinion Quarterly, 71(1), 113-125.

Couper, M. P., Conrad, F. G., & Tourangeau, R. (2007). Visual Context Effects in Web Surveys. Public Opinion Quarterly, 71(4), 623-634.

Dillman, D. A., Smyth, J. D., & Christian, L. M. (2009). Internet, mail, and mixed-mode surveys. The tailored design method. Wiley: New Jersey.

Dillman, D. A. (2007). Mail and Internet Surveys. The Tailored Design Method. Wiley: New Jersey.

Groves, R. M; Fowler, F. J.; Couper, M.P.; Lepkowski, J. M.; Singer, E. & Tourangeau, R. (2004). Survey Methodology. New Jersey: Wiley.

Hippler, Hans-J. (1988). Methodische Aspekte schriftlicher Befragungen: Probleme und Forschungsperspektiven. Planung und Analyse, 6, S. 244-248.

Holbrook, A. L., & Krosnick, J. A. (2010a). Social desirability bias in voter turnout reports: Tests using the item count technique. Public Opinion Quarterly, 74, 37-67.

Holbrook, A. L., & Krosnick, J. A. (2010b). Measuring voter turnout by using the randomized response technique: Evidence calling into question the method’s validity. Public Opinion Quarterly, 74, 328-343.

Krosnick, J. A., & Fabrigar, L. R. (1997). Designing rating scales for effective measurement in surveys. In L. Lyberg, P. Biemer, M. Collins, E. de Leeuw, C. Dippo, N. Schwarz, & D. Trewin, (Eds.), Survey measurement and process quality (pp. 141-164). New York: Wiley.

Krosnick, J. A., & Presser, S. (2010). Questionnaire design. In J. D. Wright & P. V. Marsden (Eds.), Handbook of Survey Research (Second Edition). West Yorkshire, England: Emerald Group.

Krosnick, J. A., Holbrook, A. L., Berent, M. K., Carson, R. T., Hanemann, W. M., Kopp, R. J., Mitchell, R. C., Presser, S., Ruud, P. A., Smith, V. K., Moody, W. R., Green, M. C., & Conaway, M. (2002). The impact of “no opinion” response options on data quality: Non-attitude reduction or an invitation to satisfice? Public Opinion Quarterly, 66, 371-403.

Krosnick, J. A., Judd, C. M. & Wittenbrink, B. (2005). The measurement of attitudes. In D. Albarracin, B. T. Johnson & M. P. Zanna (Hrsg.). The Handbook of Attitudes (S. 21-75). Mahwah, NJ: Lawrence Erlbaum Associates, Inc.

Maitland, A. (2009 a). Should I label all scale points or just the end points for attitudinal questions? Survey Practice, 04. AAPOR e-journal.

Maitland, A. (2009 b). How many scale points should I include for attitudinal questions? Survey Practice, 06. AAPOR e-journal.

Porst, R. (2000). Question Wording – Zur Formulierung von Fragebogen-Fragen. Gesis How-to Reihe, Nr. 22; http://www.gesis.org/fileadmin/upload/forschung/publikationen/gesis_reihen/howto/how-to2rp.pdf.

Porst, R. (2008). Fragebogen. Ein Arbeitsbuch. Wiesbaden: VS Verlag für Sozialwissenschaften.

Saris, W. E., & Gallhofer, I. N. (2007). Design, evaluation, and analysis of questionnaires for survey research. Hoboken, New Jersey: John Wiley & Sons, Inc.

Saris, W., Revilla, M., Krosnick, J. A., & Shaeffer, E. (2010). Comparing questions with agree/disagree response options to questions with item-specific response options. Survey Research Methods, 4, 61-79.

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Schwarz, N., Strack, F., & Mai, H. P. (1991). Assimilation and contrast effects in part-whole question sequences: A conversational logic analysis. Public Opinion Quarterly, 55, 3-23.

Stadtmüller, S. & Porst, R. Wie man die Rücklaufquote bei postalischen Befragungen erhöht. http://www.gesis.org/fileadmin/upload/forschung/publikationen/gesis_reihen/howto/how-to14rp.pdf

Sudman, S., Bradburn, N. M. & Schwarz, N. (1996). Thinking about answers: The application of cognitive processes to survey methodology. San Francisco: Jossey-Bass.

Tourangeau, R., Rips, L. J. & Rasinski, K. (Druck 2006, Auflage 2000). The psychology of survey response. Cambridge: Cambridge University Press.

You have to register for the 6th International Research Workshop to participate in this course.

1st GESIS Summer School in Survey Methodology

GESIS – Leibniz Institute for the Social Sciences offers a new research methods training opportunity:

The 1st GESIS Summer School in Survey Methodology

This event is designed for doctoral students and junior researchers who wish to conduct their own survey, improve their understanding of the generation and quality of existing survey data, or engage in methodological research. It will take place from August 9 to 25, 2012 at the University of Cologne, Germany.

The programme includes refresher courses, main courses around 10 themes, a stimulating evening as well as a social programme. The main course themes are:

1. Questionnaire Design
2. Complex Survey Sampling
3. Measurement, Interview and Data Quality
4. Mail Surveys
5. Web Surveys
6. Mixed Methods
7. Vignette Analysis
8. Nonresponse
9. Cross-National Comparative Surveys
10. Translation and Harmonisation in Cross-National Surveys

Online application has started, so please go to our website for further information, a pdf brochure, and access to the application system. Also check out our facebook page!